Facing internet issues lately ? Unable to access Facebook at your usual speed ? Disconnected often ? Unable to download files from certain web pages ? Here's why .
31/03/2009
SERVICE INTERRUPTION
Dear Valued Customers,
Telekom Malaysia Berhad (TM) wishes to announce that there is a disruption of its Internet services due to circuit faults on the SMW3 between Tuas, Singapore and Penang linking Malaysia to Hong Kong and APCN2 near Chongming, China connecting Malaysia to the United States. As a result, customers using the Internet services may experience slow browsing while accessing websites hosted in the U.S. and Hong Kong.
In addition, customers using other IP services such as Virtual Private Network (VPN) and other critical business applications linked to the U.S. and Hong Kong may also experience some service degradation.
To alleviate the problem, some of the links have been rerouted to alternate routes to ease the congestion.
Restoration works on the affected cables are already in progress. However, during the restoration process, traffic to Northern America and Hong Kong may experience degradation. However, traffic to other countries will not be affected. TM expects complete recovery of its services by 5 April 2009 and will make further announcements on the progress of the restoration works.
TM wishes to assure its customers that it is undertaking all necessary measures to restore communications services for its customers as soon as possible.
Customers can call TM at 100 and select “Internet Services” or e-mail us at help@tm.com.my for any Internet related problems.
Thank You.
Source : http://streamyx.com.my/whats_new/whats_new.php?id=article_20090331
OH FINALLY , they gave us a reason so that we can understand , rather than the usual " Kamu punya modem ada issue "
Tomorrow is grading day , I hope that I can get my Taegeuk right... Or else its RM40 down the drain .
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